Marketing

From notifications to lead generation, conversational experiences can drive high engagement and conversions.

Customer Care

Deliver faster, better customer service experiences at scale with automation.

Commerce

Enable convenient buying experiences with voice commands or text messages.

Marketing

Engage your customers with relevant conversations and timely notifications in channels where they are spending the most time.

Promotional notifications
Interactive stories & quizzes
Product recommenders
Lead generation / sales funnels

Customer Care

Level up your customer service game with automated care experiences and seamless transitions to human agents.

Automate common answers
Reduce escalations to your care team
Reduce response times
Increase customer satisfaction
Scale with increases in customer demand

Commerce

Drive revenue through messaging and voice channels by providing a new level of convenience — it’s a win-win situation.

Guided & natural language ordering
Re-order favorites & past orders
Upsells, coupons, & rewards
Search & book reservations or tickets
Order status notifications

Conversational Intelligence Flows

The purpose of a conversational flow is to guide a user to a desired outcome.

Industry Focused Verticals

Conversable has built high-level conversation templates to make it easy to get started. With a basic conversational flow for an industry vertical, Conversable provides an easy starting point to begin designing, customizing and expanding the conversational interfaces that they want to deliver to their customers.

combining conversational flows

Conversational flows can also be merged together over time to further provide deeper conversational options for the user. For example, customer service and commerce conversational flows could be built independently and then merged together into the main conversational flow to allow for a seamless transition from a customer service request to a commerce flow.

one flow creates many experiences

The Conversable platform and approach to conversational modeling allows for a true omni-channel strategy for both text and voice messaging automation experiences. The conversational flows allows customers to get to a desired outcome such as starting an order, customizing that order, and then enjoy easy check-out without ever leaving their preferred messaging channel or supported voice enabled device.