Automated responses in conversational interfaces are a valuable complement to customer care teams. AQUA responds instantly to answer questions and efficiently deliver the next generation customer service.
Much of what users want to know happens to be available in some form inside your enterprise already. AQUA’s powerful language processing allows us to recognize and respond appropriately to common queries. These responses are tuned over time with machine learning within the Conversable system.
Aqua platform features
- Configure intent & response data
- Identify unresolved inquiries
- Train your AI
- Success of inquiry responses over time
- Intent analytics
- Insights into inquiries
- Machine learning
- Question analytics data