CONNECTING CONSUMERS & BRANDS THROUGH CONVERSATION
Our SaaS platform helps companies deliver on-demand content, customer self-service, and conversational commerce via major messaging and voice applications, including Facebook, Twitter, SMS, Amazon Echo, Slack, Hipchat, Kik, and more.
The Conversable platform enables both new and repeat transactions seamlessly in whatever channel the conversation is happening.
INTEGRATED CUSTOMER SERVICE
Conversable is creating integrated customer care allowing for higher convenience, quicker resolutions, and stronger brand loyalty.
The Conversable platform allows customers to get the on-demand content they desire instantly when and where they want.
DESIGN THE CONVERSATION
The Conversable SaaS platform is the best solution for creating smart, automated customer engagement conversational flows through messaging channels. The platform’s easy to use interface allows for full conversation design and the deployment of always-on, automated intelligent messaging.
Conversable works natively with Facebook Messenger.
Drive revenue through messaging channels that already have high engagement, all while providing a new level of convenience - it’s a win-win situation.
- Guided and natural language ordering
- Re-order favorites and past orders
- Upsells, coupons, and rewards
- Search and book reservations
- Delivery dates and times
Conversable works natively with SMS clients
INTEGRATED CUSTOMER SERVICE
Level up your customer service game by providing self-service account management, then seamlessly escalate cases that need a human touch.
- Product or service availability
- Self-service scheduling
- Personalized account information
- Loyalty and convenience
- Troubleshooting wizards
Conversable works natively with Twitter.
Give customers on-demand access to content without having to search or wait for someone to respond.
- Deals and Promotions
- Interactive stories & quizzes
- Event Schedules & status updates
- Store location, hours, contact info
- Answers to FAQs
Pizza Hut announces conversational commerce coming soon to Facebook Messenger and Twitter
CONVERSABLE IS CHANGING THE WAY OUR CUSTOMERS WILL ORDER FOREVER.
Conversable allows Wingstop to meet their customers and audience in the channels they are. Wingstop’s millennial audience is at the forefront of the messaging trend and Conversable is enabling Wingstop to meet the demand by making it possible to place orders and get answers to frequently asked questions through messaging on Facebook, Facebook Messenger, Twitter, and SMS to start, and adding additional platforms in the future.
OUR EXPERIENCE MATTERS
The founders have created successful companies and delivered key mobile and chat innovations to major companies around the world. Now they are working together to bring the next wave of messaging to the enterprise.
BEN LAMMCo-Founder, Chief Executive Officer
As the founder and CEO behind Chaotic Moon Studios, a global creative technology powerhouse (acquired by Accenture), Lamm spearheaded the creation of some of the Fortune 500’s most groundbreaking digital products and experiences in the emerging tech world of IoT, VR, Connected Car, Mobile, Tablet, OTT, and Wearables. Chaotic Moon Studios clients include: Disney, Marvel, Pizza Hut, Dell, Starbucks, CBS, Intel, Whole Foods, WWE, BET, Microsoft, Newscorp, Caesars Palace, GM, Univision, Fox, and many more.
ANDREW BUSEYCo-Founder, Chief Product Officer
Andrew has been an integral part in many foundational internet developments including inventing web-based chat and chat with a customer service rep. He has been granted over 22 Internet related patents. Over the past twenty years, Andrew has pioneered some of the industry’s most important web technologies – including work on Mosaic, the first web browser (now part of Microsoft Internet Explorer); creating iChat, the first web based chat system and one of the first instant messaging applications; and building WebCenter, the first major web-based customer service technology (now part of Avaya).
WOULD YOU LIKE TO CHAT?
What about bots?
Bots have been around for decades even though they have only recently become tech darlings. A chat bot is a mechanism for doing simple things. Some business examples include answering questions like: Are you open? What are your hours? You can build chatbots on the Conversable platform, but Conversable goes far beyond basic bots.
Conversable allows you to build conversations with your customers. Once the flows for those conversations are developed they will work on virtually all current and future messaging platforms. Further, Conversable allows you to tune each flow to utilize the strengths of each different messaging platform.
Conversable also helps you deal with compliance and integration issues necessary to deliver deep customer interactions and the analytics to constantly improve them.
WHAT THE PRESS IS SAYING
For more information on Conversable's press coverage or media relations, please visit press.conversable.com
1. easy and pleasant to talk with.